Frequently Asked Questions

Who can use chopfees?

Chopfees.com is available to business owners with existing credit card processors (with whom they are unhappy or curiously intrigued as to why we’d help save you money).

Why should we trust chopfees?

Our process is truly confidential – no one will know who you used to help reduce your monthly fees. We will contact your merchant provider discretely and professionally. We are truly tired of seeing people being taken advantage of, and want to help you save money.

How does it work?

  1. Send us one full month of your merchant processing statement.
  2. We will negotiate directly with your processing company.
  3. You save money. Period.

We are a large company, can you still help?

Absolutely. No business is too large, too small, or cannot be negotiated.

We are a small company, is it worth trying?

Is the sky blue? We are absolutely invested to small business owners – after all, we are in the same boat!

Privacy Policy

This Privacy Policy governs the manner in which ChopFees.com.com collects, uses, maintains and discloses your information while visiting the ChopFees.com website (“Site”). This privacy policy applies to the Site and all products and services offered by ChopFees.com.

Personal identification information

ChopFees.com may collect personal identification information from you in a variety of ways, including, but not limited to, when you browse our site, register on our Site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. You may be asked for, as appropriate, your legal name, email address, mailing address, phone number and information related to your account such as Social Security Number, Account Number, Date of Birth, Employer Identification number or other personal identifying information for the sole purpose of establishing access and changes to your account. ChopFees.com will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personally identification information, except that it may prevent you from engaging in certain Site related
activities.

Non-personal identification information

ChopFees.com may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include the browser name; the type of computer and technical information about you means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

ChopFees.com browser cookies

ChopFees.com collects and uses your personal information for the following purposes:

  • To personalize your experience and power our bill negotiation services.
  • To share requested information about ChopFees.com’s service.
  • To improve our Site using information in the aggregate to understand how our visitors use our services and resources provided on our Site.

We continually strive to improve our offering based on the information and feedback we receive from you. The email address you provide will only be used to respond to their inquiries, and/or other requests or questions. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email we send.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchanged between our Site and your browser happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

ChopFees.com will not sell, trade, or rent your personal identification information to others outside of the stated scope of negotiating your service fees. ChopFees.com may share generic aggregated demographic information not linked to any personal identification information regarding our visitors with our business partners, trusted affiliates and advertisers for the purposes outlined above. ChopFees.com may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. ChopFees.com may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party sites

You may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. ChopFees.com does not control the content or links that appear on these sites and is not responsible for the practices employed by sites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies.

Changes to this privacy policy

ChopFees.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect your personal information. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting ChopFees.com

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with ChopFees.com, please contact us at:
Service@ChopFees.com

This document was last updated on 6/29/2018

Terms

This is a legal agreement between you and JCAM Consulting, LLC., that outlines the terms and conditions that apply to your access of ChopFees.com services to save money on your monthly bills.

By using ChopFees.com, you acknowledge that you have read, understood and agree to be bound by the terms and conditions listed below and our Privacy Policy.

If you do not agree with our Terms and Conditions or our Privacy Policy, do not use or access our website(s) or services.

ChopFees.com reserves the right to update and change these Terms of Service or our Privacy Policy without notice.

Explanation of Services

ChopFees.com is a service for companies and organizations wishing to lower their monthly credit card processing rates and fees.

ChopFees.com will negotiate with your merchant services provider for reduced rates on your credit card processing services. We will only make changes to your credit card processing fees, rates and monthly service fees with your permission.

ChopFees.com will review your merchant statement and any other provided documents without any guarantee that accurate savings will be achieved during negotiations.

Use of Your Information

We take your privacy very seriously. Your personal information is confidential and will only be used within the scope of negotiating reduced fees and rates, and for internal purposes. You agree to provide us accurate and current information, including but not limited to: account holder name, account holder address, account holder phone number, account holder email address, and any other verification information required by service providers to identify your account.

ChopFees.com must receive copies of your current monthly merchant statements in order to negotiate discounts on your behalf. Statements must include information needed to negotiate on your behalf, such as account number, outline of services/features, etc. You may upload your statements to ChopFees.com through our website or email or text your statements to us.

By using ChopFees.com, You must be an authorized representative of the business and consent to have us to speak on your behalf to service providers when necessary for the sole purpose of negotiating savings on your behalf.

The person who signs up and submits a bill with ChopFees.com is the person responsible for any and all negotiation and service charges owed to ChopFees.com, regardless of the account holder on the billing statement.

Payment to ChopFees.com

ChopFees.com does not charge any upfront fees for usage of its website. If ChopFees.com is successful in reducing your merchant processing fees and rates after a negotiation with your service provider(s), ChopFees.com will charge your credit card on file for services rendered according to the agreed negotiation fee. You will receive a receipt of payment via email. Currently, ChopFees.com requires payment via credit card, and does not accept cash or checks.

If your payment is rejected for non-sufficient funds, card expiration, fraud, or any reason, you will be responsible for paying any applicable fees and reasonable collection costs.

ChopFees.com may accept late or partial payments at its discretion on a case-to-case basis.

Your Savings

Your savings should appear on your provider statements after ChopFees.com completes a successful negotiation.

If the savings do not appear as outlined, you must notify ChopFees.com within 1 month of receiving your ChopFees.com confirmation of a successful negotiation. We will contact the service provider(s) and attempt to correct any mistakes. If warranted, ChopFees.com will provide any refunds as needed.

How We Calculate Your Savings

We calculate your savings based on your current rate at the time of negotiation. When we negotiate, we confirm the current price you are paying for your service with your provider. The price of your bill may have changed since the statement you sent us before negotiating.

We base our savings calculations on the current volumes, fees, and rates you are paying at the time of negotiation.

Renegotiations: When we renegotiate, we also calculate your savings based on your new, current rates and volumes.

Information Submission

You must provide a valid email, telephone, and mailing address and any other information requested in order to complete the signup process. For Chopfees.com to successfully negotiate with your current provider, we may need to request personal information such as the owners Date of Birth, Employment Identification Numbers, Social Security Numbers, or additional Security information. We will only accept this information by either secure digital submission, facsimile, or verbally over the telephone.

You must be a human. Submissions registered by “bots” or other automated methods are not permitted.

Cancelation of ChopFees.com Services

You may discontinue services with ChopFees.com at any time by notifying us via email at service@ChopFees.com.com. However, you will be responsible for paying any outstanding balance and applicable fees for services previously rendered.

ChopFees.com reserves the right to discontinue our relationship at any time for any reason.

Limitation of Liability & Indemnification

ChopFees.com shall in no event be liable or responsible for any damages to you or to any third party, whether in contract, warranty, tort (including negligence), statute or any other legal theory, or otherwise, for any special, direct, indirect, consequential, incidental, exemplary, liquidated or punitive damages, arising in whole or in part from your access to our websites and/or services. ChopFees.com will have no liability to you or any third party for content uploaded to or downloaded from our website or services.

By using our websites and/or services, you shall indemnify, defend and hold harmless ChopFees.com and its officers, employees and agents from and against all claims, damages and expenses.

Prohibited Use

You may not use our services or websites other than as expressly allowed.

Any commercial or promotional distribution, publishing or exploitation of our service, content, or other materials is strictly prohibited unless you have received the express written permission from authorized personnel of ChopFees.com.

You are prohibited from accessing or attempting to access information and/or property of ChopFees.com that does not pertain to you, including but not limited to account information, computer equipment and networks, etc. You must comply with all applicable laws and regulations, including but not limited to hacking, phishing, fraud, spamming, etc.

You may not impersonate another user, misrepresent yourself, or provide false information to ChopFees.com.

You may not engage in any activity which encourages conduct that is unlawful, harmful, threatening, abusive, tortuous, harassing, defamatory, obscene, offensive, libelous, hateful or otherwise objectionable.

You may not infringe on the rights or privacy of any person or entity.

You may not transmit or communicate any content or file that is harmful or potentially damaging, including but not limited to spyware, viruses, worms, etc.

You may not attempt to decipher, decode or reverse-engineer any of the software or other electronic equipment that belongs to or is used by ChopFees.com.

You may not compromise or otherwise interfere, in whole or in part, with the actions of ChopFees.com or its officers, agents and employees.

Rights Granted

By using our websites and/or services, you are granting us the authority to act on your behalf with your service providers. You acknowledge and agree that ChopFees.com is authorized to speak with service providers on your behalf and make changes to your account, services, and/or features.

Applicable Laws

This agreement, its interpretation and its application shall be governed by the laws of the State of Florida, and the parties agree that venue shall be in the federal and state district courts of Tampa, Florida.

Dispute Resolution

Any dispute with ChopFees.com, or its officers, employees or agents, shall be resolved through binding arbitration. You agree to waive your right to a trial by jury or to participate in a class action. You agree that you or ChopFees.com may bring claims against the other only on an individual basis, and not as part of a class. Class arbitrations and class actions are not permitted.

In the event of any legal proceeding between any of the parties to enforce or defend the terms in this agreement, the prevailing party or parties shall be paid all costs of such legal proceeding, including but not limited to reasonable and necessary attorney’s fees, court costs, travel, etc., by the other party or parties.

Third Party Links or Services

Our website or content may mention or contain links to third party services or websites. ChopFees.com is not responsible for and does not endorse any third parties or their products/services. You are responsible and liable for any claims, offers, promotions, etc., before purchasing from or dealing with a third party, even if they are partnered or otherwise affiliated with ChopFees.com. Any transactions or dealings made by you with any third parties are exclusive between you and the third party, and ChopFees.com is not responsible.

Disclaimer of Representations & Warranties

The content and all services and products associated with ChopFees.com are provided to you “as-is”. We make no representations or warranties of any kind, express or implied.

ChopFees.com does not guarantee the amount of, or if any savings will be achieved during a negotiation.

ChopFees.com does not guarantee performance of Merchant Services Providers, nor warranties the services of the chosen provider.

You expressly agree that your use of ChopFees.com services or websites is at your sole risk.

Miscellaneous

If we do not exercise or enforce one or more provisions of this agreement, we still maintain the right to do so at a later date.

If any provision is found by a court of competent jurisdiction to be invalid, the remainder of this agreement shall remain in effect.

If you have any questions about this agreement, please contact us at service@ChopFees.com.

This document was last updated on 6/29/2018

Support

323-551-8822
Mon – Fri: 10 to 5 EST

info@chopfees.com
PO BOX 3441 Seminole, FL 33772-3441